Refund Policy

Last updated 28 August 2026

Why this policy looks the way it does

Every Anton account gets 14 days of full access — every feature, unlimited within the trial's usage caps — before you're ever asked for a card. That trial is the chance to decide whether Anton is worth paying for. Because of that, purchases are generally final once made.

This policy is in addition to your rights under South African law. Nothing here limits any right you have under the Consumer Protection Act or the Electronic Communications and Transactions Act that can't lawfully be excluded — if any of those give you a stronger right to a refund than this policy does, that right applies.

What we will always refund

A duplicate charge, or a charge for an amount that doesn't match the plan you selected — that's our mistake, and we'll fix it in full.
A charge that went through after you'd already cancelled.
A technical failure on our side that meant you couldn't use the Service you paid for, for a meaningful part of a billing period — we'll look at this case by case and make it right.

What we generally don't refund

Change of mind after subscribing — this is what the free trial is for.
Partial refunds for the unused part of a billing period when you cancel partway through. Cancelling stops the next renewal; the period you've already paid for runs to its end, with full access, either way.
Not having used the account much — an unused subscription is still a subscription you had access to.

How cancelling works

Cancel any time from Settings. You keep full access until the end of your current billing period, then the account moves to the same read-only state as an expired trial — your cards stay visible and playable, but creating new ones and anything AI-generated is switched off until you resubscribe. Nothing is deleted.

Founding Member pricing

If you cancel a Founding Member subscription and later resubscribe, the locked Founding rate isn't guaranteed to still be available — it applies to the first 100 continuously-active subscribers, not to any account that ever held it.

How to ask for a refund

Email anton@spartacusv4.tech with your account email and what happened. We aim to respond within a few business days. Approved refunds are returned to the original payment method through PayFast, which can take several business days to reflect depending on your bank.

Chargebacks

If something's wrong with a charge, email us first — we can usually sort it out faster than a bank dispute, and it avoids the dispute fee that a chargeback carries for everyone involved.

See also our Terms & Conditions, Privacy Policy and Contact page.

Anton is operated by Furst Solutions (Pty) Ltd (reg. 2021/557066/07), Nr 38 The River Hamlet, Gie Road, Milnerton, Western Cape, 7441, South Africa.